FAQ


FAQ's

Why is shipping so expensive?

We require that all packages containing jewelley have tracked shipping.  Since these parcels go through customs a lot of the time we like to be able to see where they are.  Silver and gold are precious metals and must be declared to customs, so it says what is inside on the outside of your parcel, we like to be extra careful so nothing goes missing.

Is it all hand made?  

Yes.  I, Cyndi, do almost everything.  I do send my casting out as it is not a practical set up for a home studio.  This means my lost wax casting pieces are fired in a kiln and then filled with metal at a small metal smith shop.  These are big pieces of equipment. 

Do you design everything?

Yes.  I design the jewellery, using different techniques and materials for the pieces.  I also designed the screens, as well as created them myself.

Is it just you?

I am lucky to have a supportive partner, and by that I mean a helpful one.  He helps with techy stuff, screen printing (4 hands make it go smoother), and packing things up to take to the post office.

Tell me more about your love of chocolate?

You can find more about my chocolate life on my blog www.canadianchocoholic.ca or follow me on IG @canadianchocoholic, or email me here with any questions you have.